Stay connected
Tasks
Follow-ups with a name and a deadline, in the office and on the phone.
Stay connected
Team Chat
Company, project and crew channels, so job talk stays with the job. Team Chat gives each project and crew its own channel, plus channels for the whole company. The foreman, the dispatcher and the office talk in the same place, from a phone or a desk, instead of a group text someone was left out of.
Problems solved
Where the day breaks down.
Group texts leave people out
The foreman and the dispatcher are on the thread and the roller operator isn't. Whoever wasn't added doesn't know.
Job talk is scattered
Messages about one job are spread over personal phones, so there's no single place to look back.
The office hears it second-hand
A problem gets passed along twice before it reaches the person who can fix it.
What it does
What Team Chat does.
In plain terms. Your version of STRACTA is shaped around how your team works, so bring your own workflow to the demo.
Company channels
Channels for messages the whole company needs to see.
Project channels
A channel for each project, so everyone on the job talks in one place.
Crew channels
Channels for crews, for the conversations that belong to one team.
On the phone and at the desk
Field users chat from the Chat tab. The office uses the same channels on the desktop.
Workflow
How a day runs.
Team Chat on one working day, step by step.
Posts in the Harborview Corridor channel: BT-02's hoist hose blew at the paver, and the paver has been waiting since about 9:55.
Replies that the update is published and BT-08 is coming off Ridgeline, with its first load at the paver around 1:00.
Confirms in the Ridgeline Road channel that three trucks will keep up with the grader.
Who uses it
Who works in Team Chat.
What each person sees follows their role and the permissions your company sets.
FAQ
Questions about Team Chat.
Where does Team Chat run?
Inside STRACTA. The office opens it on a computer, and field users open the Chat tab on their phone.
Should a breakdown go in chat or in an issue report?
Both have a job. Report the issue from My Day so it appears in the operational attention workflow, and use the project channel for the conversation around it.
Who can use Team Chat?
The office and the field. Access follows the roles and permissions set in Team and Access.
See Team Chat on a day like yours.
Book a demo and we'll walk through it with your crews, equipment, trucks and jobsites in mind.